When we are contracted to supply and fix bespoke windows for a new build or design and build a bespoke orangery for a luxury renovation we will follow a strict process.

Survey and final production of working drawings for client sign off, ensuring critical details are clearly shown and understood.

Defined lead times and target site start dates provided straight after sign off.

Sequence of works document issued showing key tasks, the order in which they are carried out and the estimated time each task will take.

The client is kept informed and understands what is happening now and next, site start dates are met and works commence accordingly.

Communications and service are key to maintaining relationships and we understand this better than most!